Please see our full refund policy under the "Billing and Payments" category on our help page.

We can help with this request. Please call us at 1-848-253-0274 or email us at info@PremierMCATPrep.com and somebody will be able to assist.

Our exams were written primarily by students (like yourself) who all received more than 520 on the real MCAT, although many professor-written questions are included - some of us are medical students, resident physicians, and even department directors, all working to analyze the questions and answers. We all compare the difficulty and readability of the AAMC exams, and have mimicked it as closely as possible. Each exam actually takes more than 10 people, more than one month to write. After that, it goes through a screening by multiple professors and physicians. Then, even more (usually student) eyes check it for MCAT realism. After this, we take the exam scores and compare them to REAL MCAT scores. If they aren't within 2 points of the real score (either positively or negatively), then we dont use them. This many steps ensures that our exams aren't just good, they are the most realistic exams that are available for the MCAT. We scale our scoring identically to the real MCAT, so you'll be getting a representative score.

Your purchase will provide 6 months of access. A purchase with Premier MCAT Prep grants you non-exclusive, personal, non-transferable, limited privilege to access the practice material. However, be aware that we reserve the right to update terms of access and individual items in any Practice Material product at any time and for any reason.

Access will be granted after a few hours. Our systems take some time to process your purchase (or registration, in the case of a free exam). You should an email with your password for your account within 12 hours. If, for some reason, you do not receive your password, please don't hesistate to email us at info@premiermcatprep.com. As we scale our systems, this process should get faster.

To log in, simply click the blue button at the top right of the menu bar. There are multiple methods of signing up - namely Google and Facebook. You may also choose to manually create an account, which you can do by changing the option at the top of the login page to "Sign Up."

Simply ensure that when you would like to book a time for your tutor, select your time zone. It will automatically adjust for your tutor, so that the time is appropriate. The selection for the time zone can be seen below.

Accommodated timing, IEP, course accommodations, students with disabilities, accessibility Statement on Accessibility Premier MCAT Prep is committed to the full inclusion of students and will make efforts to provide accommodations to students with disabilities. Premier MCAT Prep will comply with all federal, state, and local laws regarding accessibility to the best of its' abilities. Requesting Accommodations To request accommodations for your course, please fill out our accommodations request form and submit it to accommodations@premiermcatprep.com. You can also reach out to accommodations@premiermcatprep.com with any questions regarding accommodations or your needs for the course. Adjusting Timing Timing for exams can be adjusted for the MCAT in our custom exam software. Screen Reader Our online platform is compatible with screen reader software. Previous students have used the following with success: NVDA on PC Windows Narrator on PC Spoken Content on Mac VoiceOver on Mac ChromeVox for Chromebooks Screen Reader browser extension in Chrome

Promotions and discounts for military, first responders, student groups, Financial Aid, Fee Waiver, and event attendees Premier MCAT Prep offers a promotions and discounts for students who demonstrate financial need and are currently approved for a Fee Waiver from LSAC, or the Fee Assistance Program through AAMC. For more information, please see our financial aid policies for MCAT programs. Military, Veteran, & First Responder Discount (Pre-Med) We offer a 15% discount to students who are active duty US military, are US military veterans, or are employed as first responders. Discount can be applied to: MCAT 510+ Tutoring Plans MCAT 515+ Tutoring Plans MCAT 520+ Tutoring Plans Application Editing Silver Application Editing Gold We are also happy to offer 10% off tutoring and admissions packages to students who are active duty US military, are US military veterans, or are employed as first responders. The tutoring discount cannot be combined with any active sales or other promotions. Military, veteran and first responder discounts cannot be applied to hourly tutoring sessions, course extensions, exam bundles, QBanks, or other products. Discount only applies to those individuals who are themselves on active duty in the military, veterans, or first responders; enrollment is non-transferable. For the purposes of this discount, first responders only include medical professionals who work directly with patients in an ambulance or hospital, providing medical care to patients. Call 1-848-253-0274 to provide verification and receive your military, veteran, or first responder discount. Current Promotions and Discounts Current promos and discounts can be found on our Instagram page. P

Subscription charges are generally non-refundable, and all cancelations must be made prior to the renewal date in order to avoid additional charges. To cancel your subscription: Log into your account and click on My Subscriptions. If you are within your limit to cancel a subscription, you will see the option "Cancel Subscription." If this option does not appear, and you feel you are entitled to a refund or cancellation, please write to us at info@PremierMCATPrep.com.

To change your card information: Log in to your account at PremierMCATPrep.com in the upper right hand corner Click on My Wallet and add the card you would like to use. You may also delete the card on this page.

Exams, QBank, AAMC codes, and Books There are no refunds for these items. All sales are final. Orders are non-transferable. Tutoring Services Tutoring hours expire 6 months from the date of purchase. After 6 months, tutoring hours cannot be used or refunded. Refund policy before tutoring has begun is as follows: Within 7 calendar days after purchase date, tutoring and tutoring plans are 100% refundable. From day 8 to day 180 after purchase date, tutoring and tutoring plans are refundable at 50% of the original purchase price. 180 days after purchase, tutoring hours will expire and no refunds or credits will be made. Refund policy once tutoring has begun is as follows: Within 14 calendar days, 75% of the remaining credit on the account will be refunded. Refunds will not be given for tutoring hours already provided. Refund requests can be submitted to guarantee@premiermcatprep.com within 30 days of the final tutoring session; after 30 days, no refunds will be given. Orders are non-transferable

There's not one right way to prep for the MCAT. Premier MCAT Prep tutors are trained to evaluate and meet each student's individual study needs. We have a combined tutoring experience of nearly 100 years (for now!) Rather than following an inflexible curriculum, our tutors create customized plans based on their needs. They can help with: A specific section, question type, or concept Diagnosing your unique strengths and weaknesses on the exam Coming up with an effective and strategic study plan Successfully implementing and practicing that plan with various question types and problem sets. This individualized approach is what makes Premier MCAT Prep the newest and best in the business!

The following policies reflect our efforts to ensure your program goes smoothly. By utilizing our services including scheduling and attending your first session, you agree that you have read and will abide by the following terms. If you are not happy with your tutor for any reason, we will re-match you with a new tutor free of charge. Homework and Communication Your tutor or consultant may make specific recommendations for homework to be completed between sessions. Homework is as necessary a component of your program and will help you achieve maximum score increase. Additional Hours If you wish to extend your program, please contact your Student Advisor. Any additional hours beyond your initial package must be pre-paid with Blueprint before they can be scheduled. All payments should be handled through the Blueprint central office at (848) 253-0274. Your tutor cannot accept payment for additional hours. Incremental Billing All time spent on tutoring or consulting is billable in 15 minute increments. Your tutor or consultant is always available for scheduling and administrative questions between sessions. However, long substantive contact should be saved for scheduled sessions. If you would like emails or phone calls of >10 minutes between sessions, that time will be deducted from your balance. Cancellation Our tutors and consultants are experienced professionals that book sessions around their other obligations. Additionally, staying on a regular schedule is critical to your performance. If you wish to cancel a session, you must inform your tutor or consultant at least 24 hours prior to the scheduled appointment, or one hour of time will be deducted from your balance. Code of Conduct We expect learners, tutors, and consultants to treat one another with the utmost respect. Inappropriate behavior will not be tolerated. We reserve the right to cancel your program at any time, at our discretion. Our Satisfaction Guarantee We will do everything we can to make sure you have the best match with your tutor or consultant. If you are not happy, we will make a switch to another tutor or consultant who can better meet your needs. Such switches are exceptionally rare, but when necessary we take care of them immediately. Full guarantee details can be found here. Refund policy Our refund policy can be found here under the "billing and payments" category . As a general rule, you must request a refund or reschedule any bookings 24 hours before your scheduled time. Refunds regarding our exams and other services can be found when booking said services.

We are often able to arrange a quick phone call or video conference session with a potential tutor for you. This is a great time to make sure the tutor will be your right fit before making a purchase. If you are interested in having a meet with one of our tutors, please contact our office via chat, phone (848-253-0274), or email (info@premiermcatprep.com). You can also schedule a free tutoring consultation here.

We are working on making the process automated. However, for now, the exams are "assigned" to your account. After your purchase of an exam, you should receive an email with a temporary password. Use the email you signed in with, and the password from the email. There, you will see the exams you purchased (and the diagnostic!).

If you're having an issue with our exam system, please don't hesitate to contact us at info@premiermcatprep.com and let us know what's going on! We are working every day to improve the system and its accuracy. Creating an exam system from scratch is more than challenging, so we thank you for being patient!

As close as legally possible, literally. We are consistently updating and changing both our system and its questions to better reflect the MCAT. Our exams are always accurate to 2 points, and our actual interface is what you can expect to see on test day.

Every student learns differently, why should we try to force learning styles that aren't compatible? Our tutors rather focus on your unique requirements, and identify your strengths and weaknesses, and focus on those. This helps to create a more effective studying schedule, more effective studying, and thus a better score! This approach is what the best private tutors use, and is actually one of the things we screen for when hiring any tutors.

The short answer - of course. That is the entire basis of our tutoring service. We understand that sometimes students have specific preferences when it comes to choosing an MCAT tutor. If you have a specific tutor in mind, whether it's due to a recommendation from a friend, attending a MCAT webinar where you liked a particular tutor, or reading a positive review about a tutor's MCAT expertise, you can request to work with that tutor in your initial meeting. This meeting is also a great opportunity to mention any other factors that may be important to you in finding your perfect MCAT tutor like time zone, specific content expertise, background, ESL experience, gender, and/or accommodations experience.

With the purchase of an MCAT Exam package, all sales are final. If you have any technical issues regarding the exam that are irreparable or an issue on our systems, then a case-by-case basis refund can be considered. With the purchase of one of our Tutoring Packages, a refund can be issued depending on the amount of tutoring hours used. The amount will not be in full unless immediately (before your first booking) requested. However, after 6 months, tutoring hours will expire, and no refunds can be issued. You can see more at our help center.

No two Premier MCAT Prep tutoring lessons are the same, because every MCAT student’s learning style, communication methods, and skill set is unique. Whether you’re just starting your MCAT journey or seeking advanced techniques for that 520+ score, you can benefit from the guidance and expertise of a Premier MCAT Prep tutor. Your personal tutor will work with you to diagnose your strengths and weaknesses, create a customized MCAT tutoring schedule and study plan, and coach you to your goals. Premier MCAT Prep tutoring is perfect for students who: Are just beginning their MCAT test preparation Plan to retake the MCAT for a better score Need expert guidance to achieve their goal MCAT score Want one-on-one support and a customized curriculum Are preparing to take the MCAT and want a final chance to review those last-minute concepts

Choose an MCAT Tutoring Program Start by requesting a free consultation. You will meet with one of our tutors, who is a professional at determining who or where you belong. This will depend on the level of tutor you select as well. Tell Us About Yourself After booking with a tutor, we ask for a little bit of info about yourself. Preferred learning styles, hobbies, favorite subjects are all a little of what we'd like to know to best help you learn most effectively. Meet Your Expert MCAT Tutor Based on the information you provide, you will be matched with one of our tutors! If, for any reason, you don't think this tutor is right for you, then we will try again, and again, and again, until you get the right person. Follow Your Tutor-Managed Study Plan Your MCAT tutor will work with you to build your Study Plan and help you stick to your study schedule.

We have policies in place to ensure that your MCAT tutoring experience is smooth and exceeds expectations. To learn more about our tutoring policies, including information on homework, cancellations, code of conduct, and adding additional hours, we recommend reviewing our help article on Tutoring & Admissions Consulting Policies. If you have any further questions or concerns regarding our policies, feel free to reach out to us at info@PremierMCATPrep.com

Just click "Practice Exams," then "Access the Tests." From there, follow the instructions and "order" your free exam!

Just click on "Find a Tutor" on the menu bar up top!

You can see our help center! Simply put your mouse over the "other" section on the menu, and select "Help Center."